1. Introduction
Welcome to Jewel Carpets! We respect your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By accessing or using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Your name, email address, phone number, and mailing address, especially when you place an order or contact us for inquiries.
Payment Information
- Payment details processed securely via third-party payment providers (e.g., credit card information, UPI). We do not store your payment details on our servers.
Usage Data
- Information about your interactions with our website, such as IP address, browser type, browsing history, and pages visited.
Cookies
- Cookies and similar technologies are used to enhance your browsing experience, save preferences, and analyze website usage patterns.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about orders, inquiries, and customer service requests.
- To improve our website, products, and services based on your feedback and usage data.
- To send promotional offers, updates, and newsletters (with the option to opt out).
- To detect and prevent fraudulent activities and ensure website security.
4. How We Share Your Information
We do not sell or trade your personal information. However, we may share it in the following scenarios:
Service Providers
- We may share your data with trusted third-party providers (e.g., DHL, FedEx) to facilitate order fulfillment and improve services.
Legal Compliance
- Your information may be disclosed if required by law, to protect our rights, or to comply with legal processes.
5. Data Security
We prioritize the security of your personal data by implementing robust measures:
- Our website uses SSL encryption for data transmission.
- While we strive for secure data practices, no method of internet transmission is entirely secure, and we cannot guarantee absolute safety.
6. Your Rights
You have the following rights regarding your personal data:
Access and Update
- You can request access to your personal data and update any inaccuracies.
Deletion
- You can request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out
- You can unsubscribe from promotional communications via the link provided in our emails or by contacting us directly.
7. Third-Party Links
Our website may feature links to external websites. Jewel Carpets is not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before sharing any information.
8. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect updates in our practices or compliance requirements. Updates will be posted on this page, with the effective date adjusted accordingly.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:
- Email: jewelcarpetskol@gmail.com
- Phone: +91 9674583038 / +91 7044772904
- Address: Jewel Carpets, 1 Acharya Jagadish Chandra, Bhowanipore, Kolkata, West Bengal 700020
This Privacy Policy ensures transparency and safeguards your privacy when interacting with Jewel Carpets. Thank you for trusting us!