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Jewel Carpet

Downtown Hand Tufted Wool Carpet

Rs. 16,780.00 Rs. 8,390.00 Save 50%
1-Year Warranty Handmade Sustainable

In stock

GET 10% OFF | Use Code: FESTIVE10

Size (In Feet): 4 x 6
Product Details
  • Material: Crafted from 100% natural wool.
  • Pile Height: 20 mm thick for a luxurious feel.
  • Backing: Features an anti-skid canvas backing for added stability.
  • Comfort: Soft and plush, perfect for walking.
  • Safety: Ideal for homes with kids and pets.
  • Maintenance: Easy to clean—vacuum-friendly and stains can be removed with mild
    detergent.
  • Craftsmanship: Handmade in India, with a one-year warranty.
  • Customization: Available upon request—please contact us for details.
Material Care

• Vacuum your carpet once a week and before or after any event. (Ensure the vacuum cleaner doesn't have rotating brushes or teeth.)
• Regular vacuuming of a new carpet helps remove excess yarn and fluff.
• In case of spills, gently blot the area with a cloth and spot clean using liquid detergent.
• To ensure even wear, consider rotating your rug periodically.
• If you notice a loose thread or yarn, avoid pulling or tugging it. Instead, trim it with scissors.
• Folds or bumps in the carpet are normal if it arrives folded. These will smooth out as the carpet lies flat.
• For handmade carpets, it's recommended to hire a professional cleaner who is well-equipped and experienced.
Shipping & Delivery

At Jewel Carpets, we are committed to delivering your orders promptly and securely. Below is our detailed shipping policy:

Shipping Costs

  • Free Shipping: We offer free shipping anywhere in India.
  • International Shipping: Charges are applied at checkout based on the shipping destination and package weight.

Processing Time

  • We strive to ship all orders within 24 business hours.
  • Delivery timelines vary based on the product and location:
  • Estimated delivery time ranges from next-day delivery to a maximum of 10 business days after placing the order, depending on the product.

Shipping Carriers

  • For shipping within India, we partner with Shiprocket and Delhivery to ensure timely and safe delivery.
  • For international orders, we use DHL for reliable global shipping.

Tracking Information

  • Once your order is dispatched, you will receive an email with tracking details so you can monitor your shipment's journey.

Contact Information

If you have any questions or need assistance with your order, feel free to reach out to us:

Thank you for choosing Jewel Carpets. We look forward to serving you!

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Why Choose Our Carpets?

Designed to Elevate Your Home with Lasting Comfort

Premium Wool Construction

Soft, durable, and luxurious underfoot.

Eco-Friendly & Sustainable

Made from responsibly sourced wool, contributing to a greener planet.

Handmade Quality

Every carpet is handwoven by expert artisans, ensuring unparalleled craftsmanship.

Easy to Clean

Ideal for high-traffic areas or homes with children and pets.

Shop with Confidence – Our Commitment to You

1-Year Warranty: We stand behind the quality of our carpets. Enjoy peace of mind knowing your carpet is protected for a full year.

Easy Exchanges: If you receive a defective product, we accept exchanges within one week of delivery, ensuring you get exactly what you ordered.

What Sets Us Apart

Handcrafted

Every carpet is handmade by skilled artisans, ensuring that each piece is unique and of the highest quality.

Customization

We offer personalized carpet designs, allowing you to create the perfect match for your home.

Quality Assurance

Made from premium materials, our carpets come with a one-year warranty, ensuring they are both beautiful and durable.

Customer Service

Our team is dedicated to providing an exceptional shopping experience, whether you’re visiting our Kolkata showroom or ordering from anywhere in the world.

Crafted with Care, Designed for Life

At Jewel Carpet, every carpet is a piece of art. Handcrafted by skilled artisans, we use only the finest, sustainably sourced wool to create rugs that are as enduring as they are beautiful. Our commitment to quality, innovation, and sustainability ensures that your space is elevated with style and comfort that lasts.

Frequenty Asked Questions

Need Help? We've Got You Covered

1. Do you provide customized carpets?

Yes, we specialize in customized carpets. If you have specific requirements in terms of size, color, or design, please contact us to discuss your custom order.
2. How long does it take to process an order?

Our carpets are made to order, and the processing time is typically 1-2 days. Once the carpet is ready, we ship it within 24 business hours.
3. Do you ship internationally?

Yes, we ship our carpets worldwide. Shipping charges for international orders will be calculated at checkout.
4. How long does delivery take?

The estimated delivery time for all orders is 2-3 days after dispatch. We use reliable shipping partners like Shiprocket and Delhivery for domestic orders, and DHL and FedEx for international shipping.
 5. Is shipping free?

Yes, we offer free shipping on all orders within India. For international orders, the shipping charges are calculated at checkout.
6. How can I track my order?

You will receive tracking information via email once your order is dispatched. You can also track your order using the "Track Order" section on our website.
7. What should I do if I receive a damaged carpet?

If you receive a carpet with a manufacturing defect, please contact us within 24 hours of delivery at jewelcarpetskol@gmail.com with details and photos of the issue. We will arrange a replacement after verifying the defect.
8. Can I visit your store in person?

Yes, you can visit our physical store Jewel Carpets located at 1 Acharya Jagadish Chandra, Bhowanipore, Kolkata, West Bengal 700020. We are open Monday to Saturday from 11 AM to 8:30 PM. We are closed on Sundays, but you can make an appointment for a visit.
9. How can I contact customer support?

You can reach out to us via WhatsApp or phone at 9674583038 or 7044772904 , or by email at jewelcarpetskol@gmail.com. Our support team is available during business hours to assist you with any queries.
10. Can I cancel or modify my order after placing it?

Yes, we accept order cancellations if requested before the production process begins. Please contact us as soon as possible after placing your order to request a cancellation or modification. Once production has started, cancellations may not be possible.